Just wanna make a quick post about something that's absolutely infuriated me this morning and might help some of you out.
Kayo Sports is an absolute joke.
Trying to set up a new subscription and am greeted with this page. This was the default setting upon opening the page. I am using Binge here (operating under the same parent company, Hubbl) to demonstrate the massive UI flaw... which feels by design.
That whole dark/light/dark setup on the options, that has been standard UI forever and a day to delineate between a series of rows in a table. What this doesn't tell you - and the reason I say it's deliberate - is that the light coloured row is actually the option you have selected.
This is also, in theory, marked with the green tick on the right hand side... But that tick is in the corner between two options, so it's perfectly reasonable to suggest that the top option is selected. Normally when selecting an option in a table like this, as well, there will be a border around the selected option to make it clear. Nothing.
Finally, there is no confirmation page after selecting Continue here. Just the sound of an extra $10 leaving your bank account than you intended.
Business practices like this really drive me mad because it absolutely puts the lie to the idea that they're giving the consumer what they want. I shouldn't have to unlearn decades of pattern recognition about how information is displayed digitally every time some scam artist in a big company wants to make a quick buck off the average punter.